Have you ever met someone only to realize a few minutes later you can’t for the life of you remember his name? Why does that happen? Let’s rewind and review your initial connection: The reason you forgot his name (it’s Bill, by the way) is because you never really met him. You were focused on your handshake, your eye contact, your voice, […]
The Key to Quick Trust Read More »
“How do I build trust with my team? “How do I build trust quickly?” “How do I rebuild trust after it’s been damaged? I get these questions all the time when I tell people I’m writing a book about trust and trustworthiness. They’re legitimate questions. Important questions. I’ve asked them myself over the years. They
Why You Can’t Build Trust Read More »
How would you like to see improvements like this for you and your coworkers? Studies show these are the benefits of working at a high-trust company compared to a low-trust one. More trust sounds like a good thing, doesn’t it? However, high amounts of trust aren’t always a good thing. Just ask the people on this list:
More Trust vs. Better Trust Read More »
Gaza, 1995. Walking to the edge of the street, I raise a hand like I’m hailing a cab. This isn’t New York though, and there are no taxis here. Still, a dusty sedan eventually pulls out of traffic. Through the open window, I say two words in Arabic to the stranger behind the wheel. “Beach Camp?”
Are People Trusting less? Read More »
29 years ago this week, I left a perfectly good airplane mid-flight for the first time. Stepping out of the door, I met pure chaos…3,000 pounds of furious thrust…deafening wind…relentless tumbling…then… Peace. I looked up to see a taut parachute canopy. I felt no wind. I heard no sounds. Solitary and serene, I drifted high above
Train → Test → Trust Read More »
